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Audit Tool l For Auditors

Last updated February 5, 2026

The Audit Tool for Auditors is designed to support organizations and auditors in conducting efficient, accurate, and standardized audits.

Your manager/lead assigns you an audit, and you'll receive an email notification that an audit has been assigned to you.

Two Options to Access The Audit:

  • Directly from the Email Notification or log into Readily.

Directly From The Email

  • From the email, click on View Audit Tool. This will take you to your audit.
Audit Tool l For Auditors

You can also access your audit by directly logging into Readily.

Step-by-Step Instructions

If you're logging into Readily to access your audit, follow the steps below:

  1. Go to Audit Tools.
Audit Tool l For Auditors
  1. Select Delegate or Internal, then My View.
Audit Tool l For Auditors

Key sections:

  • My View - Displays audits assigned to you.
  • Filters - Sort audits by: Status (in progress, submitted, completed).
  • Progress Indicators - Show completion status for each audit.

Start every session in My View to prioritize active audits and manage workload efficiently.

  1. Click the name of the audit.
Audit Tool l For Auditors

You have the option to click the tasks in My View.

Audit Tool l For Auditors

Review Not Complete and Complete are clickable and take you to the factor page.

Audit Tool l For Auditors

  1. Select the function that is assigned to your name.
Audit Tool l For Auditors
  1. Click the function summary name and conduct an audit for each requirement on the list.
Audit Tool l For Auditors
  1. Review the policies; the left side is generated by AI. Make sure you review each assessment, as you're the expert, and AI can make mistakes.
  2. Manually assess the requirement as Met, Not Met, Partially Met, More Info Required, or N/A.
  1. If AI recommends that the policy was met, however, YOU, as the expert, notice it was partially met. Set the assessment to Partially Met. Always use your expertise to set the assessment status.
  2. Add your findings, recommendations, observations, and internal auditor notes.
  3. Once you have completed the assessment. Click Next to complete your audit.
Audit Tool l For Auditors

Documenting Findings & Notes

Findings

  • Trigger Corrective Action Plans (CAPs) if needed
  • Must include a recommendation

Recommendations

  • Guidance for remediation
  • Required when findings exist

Observations

  • Informational or minor issues
  • Appear in final audit reports
  • Do not automatically go to delegates

Internal Notes

  • Auditor-only context
  • Never shared externally when exported

The Readily Audit Tool enforces a clear separation of responsibilities to ensure audit quality:

  • Auditors conduct reviews and document findings.
  • Audit Managers review submissions, validate evidence, and issue formal audit results and CAP requests.

This model supports consistency, accountability, and regulatory confidence before any communication is issued to delegates.

Frequently Asked Questions

  1. Does AI make final audit decisions? No. AI provides supporting analysis only. All audit determinations are made by qualified auditors.
  2. What triggers a corrective action plan (CAP)? Only confirmed findings result in CAPs. Observations do not require corrective action.
  3. Who communicates final audit results? Audit managers review and approve findings before issuing formal communications to health plan delegates.
  4. Will documentation requirements be more explicit in future audits? Yes. Upcoming enhancements will allow clearer specification of required and optional evidence.

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