Wallet transaction history
Last updated April 27, 2026
Wallet transaction history
Wallet history (sometimes labelled Wallet history in the app) is the chronological list of all credit movements for a wallet — either the customer wallet or a participant wallet, depending on your [wallet tracking](wallets-and-credit-balances.md) settings.
Where to find it
- Customer-level wallet — open the customer, go to the Wallet tab. The history table appears under the current balance and Edit control. - Participant-level wallet — open the participant, then the Wallet section on their profile.
What each row shows
| Column | Meaning |
| Transaction type | The kind of movement (see below). |
| Date | When the transaction was recorded, including the time. |
| Amount | Credits added (shown as positive) or removed (negative). Colours in the app distinguish credits in vs out. |
Transaction types (labels you may see)
- Top up — credits were added to the wallet (for example, a purchase or manual top-up, depending on your setup). - Payment — credits were used to pay for something. - Refund — credits were returned, for example after a cancellation. - Adjustment — a manual change made to align the balance (for example, after an Edit to credit balance or a back-office correction). If the system does not map a type to a friendly label, you may see the raw type name; it still means a movement on that wallet’s ledger.
Pagination
Long histories are paged (the app loads a set number of transactions per page with controls to go to the next or previous page).
If there is no history yet
You will see a message such as No transactions yet until the first movement is recorded (top-up, payment, refund, or adjustment).
When history updates
After you use Edit on a wallet balance, or after bookings and payment flows complete, the history refreshes to include new entries. You do not need to leave the page for balance updates; the list should stay in step with the current credits available figure.