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Help CenterMembersMembership RulesMember Behavior Management at PadSplit (formerly the 3 Keys Policy)

Member Behavior Management at PadSplit (formerly the 3 Keys Policy)

Last updated August 28, 2023

As of August 2023 PadSplit has replaced its 3 Keys Policy with a new comprehensive system for ensuring the happiness and safety of the PadSplit community.

All PadSplit Members must adhere to the  Membership Rules . Members who violate the Membership Rules are subject to: 

  • A Low  Member Score : Members are now rated by their Hosts and fellow PadMates. Consistent negative feedback will result in a low Member Score. A low score will jeopardize your ability to rent with your current Host and PadSplit. 
  • A low score may cause your  Host to not renew your occupancy . If a Host declines to renew your occupancy, you must move out in the specified time period. 
  • A low score may cause future Hosts to  deny your booking or transfer requests .
  • A very low score (score of 1 or a score of 2 for greater than 4 weeks in a row) will automatically terminate your occupancy and ban you from staying with PadSplit in the future.
  •  Fines and Costs : Violations of PadSplit's Membership Rules can result in fines and charges for damages incurred.
  • A  Notice to Vacate : Your Host can decline to renew your occupancy and ask that you vacate in a specified time period. A Notice to Vacate may also cause future Hosts to  deny your booking or transfer requests .

Important Exceptions: It is important to note that any rule violation involving criminal activity may be subject to immediate termination. Members who have a  TPO  issued against them by another Member of the household will be terminated immediately. In addition, PadSplit will enforce a separate policy for rule violations involving violence. Please refer to  "What is PadSplit’s policy on violence occurring inside of the home?" .

A Note on Previous Key Removals: Members that have previously lost Keys under PadSplit’s former 3 Keys Policy will start off with lower Member Scores to reflect these infractions.

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