Which Member collections are included in a specific Host payout?
Last updated February 6, 2023
Hosts can find Member collection details for each monthly Host payout in the CSV file available for download in the Earnings tab.The CSV file contains Member transaction data (Member bills, Member payments, property address, payout month) to help them understand where their income comes from. It can be downloaded for a specific month or a range of months.
Within the CSV file, the Payout Month column indicates the month in which the Member collection was paid out to the Host. If the Payout Month column is blank, then the month is still open and the collection has not yet been paid to the Host.
As a general rule, collections from Members will be settled with our payment processor and ready to be paid out to Hosts 5 days after the Member initiates the payment. This is due to the lag time between payment and settlement; the settlement period may be longer if a Member pays with ACH instead of a card.
For example:
- Case 1: Member payment made on November 13. It will initially be pending with the payment processor and settled within the next 5 days - by November 18. The earnings will be included in the November Host payout calculation, paid to the Host at the beginning of December.
- Case 2: Member payment made on November 29. It will initially be pending with the payment processor and settled within the next 5 days - by December 3. The earnings will be included in the December Host payout calculation, paid to the Host at the beginning of January.
Consequently, in the last couple of days of a month, a Host’s Earnings Dashboard may report gross income for both the current month (Case 1) and the following month (Case 2).
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