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Help CenterRefunds and CancellationHow to cancel your Acodei Subscription

How to cancel your Acodei Subscription

Last updated April 29, 2024

If you no longer want to use Acodei Sync and would like to cancel your subscription, simply disconnect your QuickBooks company from our app. You can take this action in a few different ways.

Cancel from inside the Acodei app

To cancel your account from the Acodei app, log in at  https://quickbooks-stripe.acodei.com  and visit the Connections tab. From there, click "Delete" for the QuickBooks company, as shown here:

Confirm the disconnection and terms on the dialog. This will cancel your service, and you will no longer be billed.

Cancel from inside QuickBooks Online

To cancel your account from QuickBooks Online, log in to your QuickBooks account and go to Apps -> My Apps. Use the dialog on the Acodei app to disconnect. This will disconnect your company from our app, cancel your service, and you will no longer be billed.

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