To mark as "Completed"? What are the reasons ?
Last updated February 15, 2024
After the automatic 20-day phase, a home visit can be made to the debtor. Starting from D-50, we keep the cases open for one working month, but no further action is taken towards them until the amicable phase is completed.
However, we can manually follow up on the cases by phone. On the other hand, we also handle incoming calls in case of a payment.
The reasons that can lead to this status are :
- Incorrect or unused contact information provided by the debtor during the collection or the recovery process.
- Email or phone exchanges with the lawyer that did not result in formal disputes or fund recovery.
- No response from the debtor.
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