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Please remember that you must schedule your move-out date through the Member Dashboard. See How do I schedule my move-out date? for details on scheduling.  

On your scheduled move-out day, please remember to do the following:

After cleaning, please take at least two photos of your clean room and key location. Upload those photos to your dashboard (see below).

If you have a physical key, leave it in the room

What should I do on move-out day?

If you've decided to stay in your PadSplit, canceling your move-out date is easy. Log into your Member Dashboard and scroll down to the "Move-Out" section. Click the "Cancel Move-Out" button and follow the prompts. 

You must cancel your move-out before your scheduled move-out date. If you wait until your move-out day to cancel, you will need to rebook a room

I've decided to stay. How do I cancel my move-out?

PadSplit offers a large network of homes that our Members can easily transfer to. If you no longer wish to live at your current property, you may initiate a transfer through your dashboard at any time.

If you signed any minimum commitment, you are eligible for one free transfer within 14 days of your first move-in. Your move-in fee will be waived, but if there is a change in room cost, you will be responsible for the price difference. 

For all other transfers, you will be charged the home's new move-in fee. 

In all cases, you must have a $0 balance in order to transfer. 

You can initiate a transfer on your Member Dashboard under “Room Transfer”.

I need to move homes. How do I transfer to another PadSplit?

In all cases, refunds take at least one week to process. Members wishing to cancel a move-out may do so as long as the cancellation occurs before their scheduled move-out date. 

PadSplit members pay by the week. If you choose to move out in the middle of a weekly dues period, you will NOT receive a refund for the remainder of the week*. You will only receive a refund if you have prepaid in excess of your current weekly dues period. The refunded amount will be only for any prepaid days outside of the current dues week. Please contact 

To get the most for your money, it’s best to schedule your move out the day after your upcoming dues day, and move out by 9 AM.

*If you pay biweekly and move out during the first 7 days of your billing period, you are eligible for a refund of dues in excess of the first 7 days of your billing period.

Members Who Have Signed a 30 Day Minimum Commitment with PadSplit

If you break your minimum commitment of at least 30 days, you will automatically be charged $35 to the credit or debit card you have on file . There is no penalty for moving out on the last day of your 30 day minimum commitment, since you’ve paid your dues in full. Once your penalty has been paid, you are eligible for a refund of any prepaid days outside of your current weekly dues period.  

After the last day of your initial commitment period, you will be automatically moved to a week-to-week commitment.  

Members who have signed a 5, 12, or 24 week commitment with PadSplit

If you break your minimum commitment of 5, 12, or 24 weeks, you will be charged a penalty.  The penalty amount varies based on the commitment period you selected: 

Penalties will be charged automatically to the credit or debit card you have on file. Once your penalty has been paid, you are eligible for a refund of any prepaid days outside of your current weekly dues period.  

After the last day of your initial commitment period, you will be automatically moved to a week-to-week commitment.

I'm scheduling a move-out date. What will I be refunded?

To schedule your move-out date, log into your Member Dashboard. Scroll down to the "Move-Out" section and click the "Request Move-Out" button. Choose your move-out date and follow the prompts. Please note:

Your first week's dues at a PadSplit are not refundable (

after 8:00pm EST on the day before move-in

For information on our move-out refund policy, see "

" (remember: if you are moving out before completing your minimum commitment period, you will be charged a penalty.)

For information on what do on move-out day, see "

How do I schedule my move-out date?

Everything Members need to know -- from applying for membership to move-out day -- to live well in a PadSplit.

Transfers and Move-Outs