Help CenterCredits and UsageHow Ciro’s Credit System Works

How Ciro’s Credit System Works

Last updated September 5, 2025

Ciro uses a simple credit system to help you search for and enrich leads. Here’s a quick breakdown of how it all works—so you always know how far your credits can take you.

💡What are credits in Ciro?

Contacts

  • Every time Ciro scans and analyzes a contact (e.g., when you search using Autopilot or use the Chrome extension), it uses 1 contact credit.
  • Contact credits reset every month, so you start fresh—no need to worry if you used a bunch last week.

Enrichment Credits

  • These are used when Ciro finds contact details like email addresses or phone numbers.
  • 2 enrichment credits for each email found.
  • 10 enrichment credits for each phone number.
  • Free plan users get a lifetime pool, while paid plans get monthly refills.

🆓 What do Free users get?

  • 1,000 contacts per month
  • Up to 100 results per search
  • 300 enrichment credits (lifetime, doesn’t reset)

You can search and explore without worrying about running out quickly. Once you hit your limits, you’ll be prompted to upgrade to continue.

💼 What do Professional users get?

  • 10,000 contacts per month
  • Up to 5,000 results per search
  • 1,000 enrichment credits per month

Perfect for serious prospecting. You get more flexibility, deeper searches, and fresh credits every month.

🔄 What happens when you run out?

When you hit your monthly contact limit:

  • Ciro will pause your searches.
  • You’ll see a clear message with upgrade options.
  • Paid users can also purchase one-time enrichment credit top-ups if they run out.

You’ll never be left guessing—Ciro always shows your balances in-app and in the Chrome extension.

📊 Where can I see my balances?

You can check both balances:

  • In your dashboard navigation bar
  • On your Profile page
  • In the search builder, results page, and Chrome extension

Hovering over your balance explains exactly how each credit works.

🔴 Are there search limits?

Yes—depending on your plan:

  • Free users can analyze up to 100 contacts per search
  • Paid users can analyze up to 5,000 contacts per search

This helps you stay focused and prevents massive, accidental scan

🧩 Tips to make the most of your credits

  • Use filters to narrow your target audience before scanning.
  • Preview your contact list before running a full search.
  • Only enrich contacts you actually want to reach out to.

If have questions, head to your Profile page to view your current plan, balances, and upgrade options—or contact our support team anytime.

Need more help? Browse all guides in the Ciro Help Center [link when live]

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