Mismatch in QuickBooks due to Missing Data
Last updated April 29, 2024
One of the most common payout errors on the data feed is related to missing data. Payouts contain data from various dates. A payout for January 10th might include transactions from January 6th, 7th, and 8th. As a result, if you join Acodei on January 9th, you will have a mismatch due to missing data on the January 10th payout. Acodei does not automatically retrieve the data for all dates in a payout.
This error is shown on the data by the message, "This would create a mismatch in QuickBooks due to the missing data."
To resolve this issue, you can order historical data for a particular month through the Acodei Data Feed using this button in the upper right:
Alternatively, if you only have a few payouts you would like synced and are on a paid plan, you can message us through your user portal, and we can sync unsynced payouts with this error for free.
Monthly / Annual Split Date of Stripe Payouts
Because payouts always contain data from a previous period, most users using Undeposited Funds will always have some unsynced payouts with this error.
A January 1st payout will contain transaction data from late December. How you handle a payout from the current year that includes data from a previous year is best determined with the help of a CPA. One alternative to avoid this issue is to utilize a separate holding account other than Undeposited Funds to capture transaction data.