Getting a Bank Feed Match in QuickBooks Online
Last updated April 29, 2024
After you connect your bank to QuickBooks Online, you will see the bank import data directly, or you will periodically import a CSV with a list of your bank transactions. Whenever a Stripe Payout occurs, you will see that reflected in your bank feed.
Acodei creates Deposits or Transfers based on your settings. These Deposits and Transfers match the amounts of Stripe Payouts and the amount on your Bank Feed.
Do not match a Sales Receipt on your Bank Feed. A Bank Deposit automatically selects Sales Receipts. Only Deposits and Transfers should be matched.
If the amounts match between the Bank Deposit created by Acodei and the Bank Feed entry from your bank, you are good to click "Match." If you would like more troubleshooting or reconciliation, please read below.
Samples of matching transactions:
Using Undeposited Funds as your Stripe Holding Account
Not using Undeposited Funds as your Stripe Holding Account
I don't have a "Match." What should I do?
- Check the Data Feed on Acodei at https://quickbooks-stripe.acodei.com/data?type=payouts . Are you getting a specific error? If so, try to follow the prompts to address the error. Use this article to help address specific errors: https://help.acodei.com/article/17-payouts-not-syncing
- If you still can't figure out why you don't have a match, message support through your Support page inside the app or via email at support@acodei.com
How to reconcile your deposits further
To reconcile your Deposits or Transfers, follow two essential steps:
- Log into your Stripe account, then visit Balances -> Payouts. You can click any payout made from Stripe to your bank on this page. You can then cross-reference this Payout information with the Deposit created by Acodei, waiting for a "Match."
- Regularly reconcile your Checking account in QuickBooks Online.