Member Behavior Management at PadSplit (formerly the 3 Keys Policy)
Last updated September 30, 2024
As of August 2023 PadSplit has replaced its 3 Keys Policy with a new comprehensive system for ensuring the happiness and safety of the PadSplit community.
All PadSplit Members must adhere to the . Members who violate the Membership Rules are subject to:
A very low score (score of 1 or a score of 2 for greater than 4 weeks in a row) will flag the Member for termination. If the Host does not , the Member will need to vacate their current property and they will be banned from booking with PadSplit again.
A low score may cause a Host to not renew a Member’s occupancy . If a Host declines to renew an occupancy, the Member must move out in the specified time period.
A low score may cause future Hosts to deny a Member’s booking or transfer requests .
A Low Member Score: Members are now rated by their Hosts and . Consistent negative feedback will result in a low Member Score. A low score will jeopardize the Member’s ability to rent their current room and any room within PadSplit.
Fines can be issued at the request of a Host with PadSplit approval. To issue fines, please contact Host Support.
Fines and Costs: Violations of PadSplit's Membership Rules can result in fines and charges for damages incurred.
A Notice to Vacate: A Host can decline to renew a Member’s occupancy and ask that they vacate in a specified time period. A Notice to Vacate may also cause future Hosts to deny this Member’s booking or transfer requests .
Important Exceptions: It is important to note that any rule violation involving criminal activity may be subject to immediate termination. Members who have a issued against them by another Member of the household will be terminated immediately. In addition, PadSplit will enforce a separate policy for rule violations involving violence. Please refer to "What is PadSplit’s policy on violence occurring inside of the home?" .
A Note on Previous Key Removals: Members that have previously lost Keys under PadSplit’s former 3 Keys Policy will start off with lower Member Scores to reflect these infractions.