How can I improve my Property Score?

There are many ways to improve your Property Score.

Your

is a reflection of the quality of the home and experience you offer Members. To maintain a good score, try to:

 Property Score 

Provide a positive move-in experience for your Members

Respond quickly to maintenance requests

Maintain the property proactively

Direct Members toward the appropriate outlets for non-maintenance issues

Rate Members for positive and negative behavior

Communicate clearly and often with Members

Work with Members who request payment accommodations (when warranted)

Visit your PadSplits on a regular basis to stay ahead of unreported issues. We also know Members feel more accountable when they can put a face to the property!

Remember that your Property Score reflects your position compared only with other PadSplits.

If you want to rise in the ranks, consider going above and beyond, for example, you can:

Hire a cleaner

Respond to Member feedback, even when it seems unnecessary

Install smart locks on bedroom doors

Replace outdated finishes

Add thoughtful touches

Understand your Members and their needs